admin/app/(dashboard)/support-tickets/page.tsx

'use client'

import type { PaginationListColumnType } from '@/types'
import PaginatedList from '@/components/PaginatedList'
import PageNavbar from '@/components/layouts/PageNavbar'
import Button from '@/components/formElements/Button'
import { APP_ROUTES } from '@/constants/routes'
import { API_ROUTES } from '@/services/config'
import {
  SUPPORT_ADMIN_STATUS_LABELS,
  SUPPORT_CATEGORY_LABELS,
  SUPPORT_PRIORITY_LABELS,
  type SupportTicket,
} from '@/services/supportTickets'
import { formatIranianMobile, formatPersianDate } from '@/lib/formatters'
import { coerceToString } from '@/helpers'

const columns: PaginationListColumnType[] = [
  { field: 'subject', label: 'موضوع', filterable: false, sortable: false },
  { field: 'user', label: 'کاربر', filterable: false, sortable: false },
  {
    field: 'category',
    label: 'دسته‌بندی',
    filterable: true,
    sortable: false,
    type: 'select',
    filterItems: Object.entries(SUPPORT_CATEGORY_LABELS).map(([code, name]) => ({ code, name })),
  },
  {
    field: 'priority',
    label: 'اولویت',
    filterable: true,
    sortable: false,
    type: 'select',
    filterItems: Object.entries(SUPPORT_PRIORITY_LABELS).map(([code, name]) => ({ code, name })),
  },
  {
    field: 'status',
    label: 'وضعیت',
    filterable: true,
    sortable: false,
    type: 'select',
    filterItems: Object.entries(SUPPORT_ADMIN_STATUS_LABELS).map(([code, name]) => ({ code, name })),
  },
  { field: 'lastMessageAt', label: 'آخرین پیام', filterable: false, sortable: true },
  { field: 'actions', label: 'عملیات' },
]

const AdminSupportTicketsPage = () => (
  <section className="h-full w-full text-right">
    <PageNavbar pageTitle="تیکت‌های پشتیبانی" />
    <div className="admin-page-container">
      <PaginatedList
        columns={columns}
        url={API_ROUTES.SUPPORT_TICKETS.ADMIN_LIST}
      >
        {{
          subject: (_row, value) => coerceToString(value),
          user: (row) => {
            const ticket = row as unknown as SupportTicket

            return (
              <div>
                <p>{ticket.user.displayName || 'کاربر'}</p>
                <p
                  className="text-xs text-text-muted"
                  dir="ltr"
                >
                  {formatIranianMobile(ticket.user.mobile)}
                </p>
              </div>
            )
          },
          category: (_row, value) => SUPPORT_CATEGORY_LABELS[coerceToString(value)] ?? coerceToString(value),
          priority: (_row, value) => SUPPORT_PRIORITY_LABELS[coerceToString(value)] ?? coerceToString(value),
          status: (_row, value) => SUPPORT_ADMIN_STATUS_LABELS[coerceToString(value)] ?? coerceToString(value),
          lastMessageAt: (_row, value) => formatPersianDate(value),
          actions: (row) => (
            <Button
              size="sm"
              to={APP_ROUTES.SUPPORT_TICKET_DETAIL((row as unknown as SupportTicket).id)}
              variant="light"
            >
              مشاهده و پاسخ
            </Button>
          ),
        }}
      </PaginatedList>
    </div>
  </section>
)

export default AdminSupportTicketsPage